Privacy Policy

Ape Supply (“us”, “we”, or “our”) operates the [apesupply.io] website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from [apesupply.io].


Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies – used to operate our Service

  • Preference Cookies – used to remember your preferences and settings

  • Security Cookies – used for security purposes

Use of Data

Ape Supply uses the collected data for various purposes:

  • To provide and maintain the Service

  • To notify you about changes to our Service

  • To provide customer care and support

  • To provide analysis or valuable information so that we can improve the Service

  • To monitor the usage of the Service

  • To detect, prevent, and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Ape Supply will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data takes place unless adequate security controls are in place.

Disclosure Of Data

Legal Requirements

Ape Supply may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of Ape Supply

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of users of the Service or the public

  • Protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data may be shared with other Google services.

Google may use the collected data to contextualize and personalize ads of its own advertising network.
You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

For more information on Google’s privacy practices, please visit:
https://policies.google.com/privacy

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 support@apesupply.io

Account Replacement & Warranty Policy

1. Scope & Eligibility for Replacement:

Due to the digital nature of account credentials, replacements are provided strictly under limited conditions:

2. Initial Login Verification:

A replacement will be granted if, during the initial login check, the account is found to be non-existent, credentials are invalid, or the account was banned prior to delivery.

3. Supplier-Side Defects:

Replacements apply if non-functionality is caused directly by an issue originating on our supply/creation pipeline before delivery.

4. Warranty Window:

All claims must be submitted within the specific replacement warranty period indicated on the respective product page at the time of purchase. Claims submitted after the expiration of the specified warranty window are ineligible for replacement or remedy.

Disqualification & Exclusions

To protect system integrity, replacement rights are immediately rendered null and void under any of the following circumstances:

1. Credential Modification:

Any alteration of original account parameters—including changing passwords, security questions, associated email addresses, recovery phone numbers, or account settings—voids all warranty coverage.

2. Post-Login Security Triggers:

We do not guarantee or replace accounts that incur bans, suspensions, or verification checks occurring after a successful initial login.

3. Improper Usage & Environmental Factors:

The store bears no liability and will not replace accounts flagged or restricted due to client-side operational triggers, including but not limited to:

  • Failure to isolate requests using dedicated, high-quality proxies per account (e.g., sharing IPs across multiple account logins).
  • Usage of flagged, datacenter, or low-quality proxy subnets.
  • Rapid automated actions, mass operations, scraping, spamming, or triggering target platform anti-bot measures (e.g., Cloudflare, DataDome, Akamai).
  • Incompatible software, bad automation scripts, or device/browser fingerprint mismatches.

 4. Claim Procedure & Evidence Requirements:

To initiate a replacement request, the buyer must submit a ticket within the warranty window containing:

  • The full, unaltered list of affected account credentials.
  • Unedited video or raw request/response log evidence clearly demonstrating the exact error code during the initial check.
  • Proof of proxy configuration/IP usage applied during the initial check upon request.

Failure to provide full verifiable evidence within 24 hours of opening a claim will result in ticket dismissal.

 4. Remedy & Balance Credit

  • Primary Remedy: If a replacement claim is validated, the sole remedy will be a replacement with an identical or equivalent product in stock.
  • Store Credit Alternative: In the event that replacement inventory is out of stock or unavailable, store balance credit will be issued to the buyer’s account. Cash refunds to payment methods are not issued for eligible replacement claims unless explicitly approved at management’s discretion.

Refund Policy

Ape Supply

All sales are final. Digital account purchases are non-refundable once delivered. Remedy for defective or invalid accounts is strictly limited to replacements or store balance credits under the terms outlined in our Account Replacement Policy.

Digital Products & Services

Ape Supply provides digital goods and services, including but not limited to:

  • Access to online communities

  • Digital tools and services

  • Infrastructure-related resources

Once an order is confirmed and access is granted or the product is delivered, refunds will not be issued.

Exceptions

Refunds may only be considered if:

  • The product or service was not delivered due to a verified technical issue on our side

  • Access was never provided

Any refund request must be submitted within 24 hours of purchase and will be reviewed on a case-by-case basis.

Non-Refundable Situations

Refunds will not be issued for:

  • User error or misuse

  • Failure to understand product requirements

  • Third-party platform restrictions or actions

  • Violation of our Terms of Service

  • Change of mind after delivery or access

Chargebacks

Initiating a chargeback without first contacting Ape Supply may result in:

  • Immediate termination of access

  • Suspension or permanent ban from our services

  • Loss of access to any associated products

For refund-related inquiries, please contact us at:
📧 support@apesupply.io

Terms of Service (TOS)

Ape Supply

By accessing or using Ape Supply’s website, services, or community platforms, you agree to be bound by these Terms of Service.

All digital goods and account sales are governed by our Account Replacement Policy. By completing a transaction, you acknowledge that delivery of working credentials at the time of purchase satisfies our delivery obligations.

Eligibility

You must be at least 16 years old to use our services.

Services

Ape Supply provides digital services and resources for informational and operational purposes. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

User Responsibilities

By using our services, you agree to:

  • Use the Service in a lawful manner

  • Follow all rules communicated through our website or community platforms

  • Not abuse, misuse, or attempt to exploit our services

  • Maintain the confidentiality of any access credentials

Prohibited Use

You may not:

  • Use our services for illegal or unauthorized purposes

  • Attempt to bypass safeguards or access restrictions

  • Reverse engineer, redistribute, or resell restricted services or materials

  • Disrupt or interfere with the integrity of our systems or community

Violations may result in immediate termination without refund.

Disclaimer

All services are provided “as is” and “as available.” Ape Supply makes no warranties or guarantees regarding availability, performance, or outcomes.

Limitation of Liability

Ape Supply shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or access

  • Actions taken by third-party platforms or providers

Use of our services is at your own risk.

Termination

We reserve the right to suspend or terminate access to our services at any time for violations of these Terms, without notice or refund.

Changes to Terms

We may update these Terms of Service at any time. Continued use of our services constitutes acceptance of the updated terms.

Contact

For questions regarding these Terms of Service, contact us at:
📧 support@apesupply.io